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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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⛔️ "Game not Syncing" Issue on different devices - Under Investigation ⛔️
This discussion was created from comments split from: I am trying to log into my account and keep getting OOPs something went wrong message. I checked my.
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Screen goes black after showing ad (Edited by CM: Reported to the Studio)!
Screen goes black after showing ad, and does not continue with the game. This has been happening for the past 2 days
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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What do I do when I need more lives
What do I do when I need more lives
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New phone is not linking to my level game
I was on the 6000 level, don't recall exactly and now getting a new phone, it's says 954. I've worked years to get to my level :(
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Game O=Purchases
Why do i get double charged when i make a gold bar purchase?
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can i chat on king with my friends
the friends who added me as a friend can i chat with them
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How to change profile pic
Answer please
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Can I get paid from this game
Can I get paid from this game
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Indignação
I sent a message asking for help because I made a purchase and didn't receive the boosters. Requesting a refund requires a lot of bureaucracy. Obtaining support, even more bureaucracy, I sent the question in Portuguese and they informed that they would close the question, as you should only ask in English, "so that…
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Why won’t my banner change? I’m almost at 12000 and it still says 7000
why won’t my banner change? I’m almost at 12000 and it still says 7000
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Where is my 6 hrs play
paid 69 gold bars for 6hrs play, gold bars have been deducted but time not given
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What do I do to get it to where I can get paid for playing?
yeah I see where I could get paid to play and it’s like 80 some dollars, but I don’t know how to turn it on once I downloaded the app
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Where are the ads to watch for extra moves
Where are the ads to earn extra moves at the end
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I want adds and lifes
I want adds and lifes
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Difículdade com solicitação de reembolso
Gente, pelo amor de Deus, por que é tão difícil obter suporte aqui? Não recebi os boosters que comprei, no recibo não tem a opção de falar problema, absolutamente nada!
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Fiz uma compra e não recebi os boosters, porém foi debitado o valor da minha conta
Gostaria de ajuda
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Level 8407 not enough moves.
I am given 20 moves to complete this level, which doesn’t give me near enough moves for the last key to drop, unlocking the locks.
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*Edited by CM: Oops! Please repost in English so everyone can understand
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
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⭕ Why can't I play in landscape mode anymore? Game too small!
Hello, Crushers! We know you're busy matching those candies, but you might have noticed recently that you're no longer able to play our game in landscape mode. You know, when you hold your device horizontally. Now you can only play in portrait mode when it's upright. Don't worry, there's nothing wrong with your device.…
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Can’t change photo
the photo icon doesn’t appear
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*Edited by CM: Oops! Please repost in English so everyone can understand
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
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*Edited by CM: Oops! Please repost in English so everyone can understand
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules